Mediation is a conflict resolution process where a neutral, third party, the mediator, helps disputing parties reach agreements.
Here's a breakdown:
The mediator is a trained, impartial person who does not take sides or impose a decision.
The mediator helps parties talk through their issues, identify key problems, and explore potential solutions.
The focus is on the needs and interests of the people involved, empowering them to find their own resolution.
Parties choose to participate in mediation, and they are not forced to reach an agreement.
The mediator does not have the power to make a final, binding decision; the parties themselves decide if they want to settle.
What is discussed and agreed upon in mediation is generally kept private and cannot be used in court if mediation fails.
The aim is for the parties to reach a mutually acceptable settlement agreement, though if an agreement isn't reached, they can still pursue other options.
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